Certificate II in Medical Service First Response

Course Description

The HLT21020 Certificate II in Medical Service First Response develops the skills and knowledge needed to provide initial patient care, first aid and basic emergency responses in pre-hospital and out-of-hospital settings.

At Moreton Group Medical Services, we combine practical training with supported study to help you respond confidently to injuries and medical emergencies. Our trainers bring operational healthcare experience to the classroom, connecting your learning to realistic situations in workplaces and the community.

This program is particularly suited to existing workers and volunteers who want to formalise their experience, strengthen their first response skills or meet requirements associated with their role. Depending on your background, you may be able to demonstrate competency through a combination of training, assessment and recognition of prior learning.

Who Is This Qualification For?

This qualification may suit:

• workplace first aid officers and emergency response team members;

• volunteers in community emergency response organisations;

• workers in construction, manufacturing, mining and other industrial settings;

• security personnel and event safety staff;

• sporting club and recreation staff or volunteers; and

• aged care, disability support and community workers whose roles involve responding to medical incidents.

Our team can help you determine whether this qualification suits your experience, responsibilities and training goals.

Units Delivered

The qualification comprises nine units: five core units and four electives.

Core Units

• CHCDIV001 – Work with diverse people

• HLTAID011 – Provide First Aid

• HLTINF006 – Apply basic principles and practices of infection prevention and control

• HLTWHS002 – Follow safe work practices for direct client care

• HLTWHS006 – Manage personal stressors in the work environment

Elective Units

• HLTAAP001 – Recognise healthy body systems

• BSBMED301 – Interpret and apply medical terminology appropriately

• HLTOUT010 – Communicate in complex situations to support health care

• HLTWHS005 – Conduct manual tasks safely

How Is the Qualification Delivered?

Moreton Group Medical Services delivers this qualification through a flexible, blended learning approach, combining self-paced online study with supervised practical sessions at our training facilities across Tasmania.

Learning is organised into modules so you can develop your knowledge progressively before applying it in practical activities. Your independent study includes relevant industry resources, workplace procedures, legislation and Codes of Practice.

Supervised sessions include demonstrations, guided practice and realistic simulations. You will practise first response skills, receive feedback and develop your ability to communicate and work safely when assisting patients.

Our experienced trainers provide mentoring and support throughout each unit, helping you understand the course material and apply it to your workplace or volunteer role.

Assessment Activities

Assessment includes written and/or oral questions, case studies, presentations and practical demonstrations, depending on the unit. You will demonstrate your skills in a workplace or realistic simulated environment, with activities covering first aid, infection prevention, communication, safe manual tasks and workplace safety.

Your assessor will explain each task and the evidence required. To receive the qualification, you must demonstrate competency in all nine units.

Training and assessment are delivered on behalf of Allens Training Pty Ltd RTO 90909.